How WSUP Works

WSUP works to support the adoption and replication of effective, sustainable and scalable models of pro-poor urban water and sanitation services by service providers and/or national governments.

To achieve this, WSUP empowers service providers to demonstrate effective models in order to mobilise investments for further improvements and promotes successful approaches internationally.

This is achieved by building long term partnerships with service providers to plan, design and deliver urban water and sanitation programmes which contribute to achieving universal service coverage, are sustainable and can be scaled up across cities and towns.

These partnerships are framed by performance based contracts between WSUP and the service provider partner which outline joint resource commitments to deliver a joint programme.

WSUP has called these contracts Professional Service Agreements and they have been replicated across all of the programmes to date.

Integral to these partnerships are WSUP's Principles, which underpin all of the programmes.