What to expect when applying for a job at WSUP

Thank you for your interest in WSUP! We are a mission-driven organisation, filled with people passionate about transforming cities, to benefit the millions who lack access to water or sanitation, which makes it an inspiring and fulfilling place to work. 

We continue to create a welcoming, inclusive and supportive environment in which you could take your next steps in your career.

Recruitment process

As a global organisation it is important you are aware of the location of the vacancy being advertised, as we do come together, face to face, in the office regularly. All our vacancies will have the location and a closing date, however, there may be times when we actively interview, but we will be clear about this in the advert.  We will also show the salary or a salary range for each role. 

When you see a vacancy you are interested in, you can submit an application usually by submitting your CV and covering letter, through an online form. Once received, we will acknowledge receipt of your application by sending you an email. If you haven’t received an email from us, check your junk or spam folders. If there is still no email from us within the week, you may need to send it again.

Your application 

In your covering letter tell us why you are interested in working with WSUP. We would love to hear about how aligned you are with our values and specifically, the role. Your covering letter doesn’t need to be too long – 1-2 pages is plenty!

Shortlisting and recruitment stages

If you are shortlisted for a role, you will receive an email inviting you to an interview. We usually have a two-stage process, and we will put these details in the invitation. Most of our first stage interviews are held via Microsoft Teams, with a panel of no more than three, including a HR representative. The interview will last approximately 45 mins with competency-based questions, informed by the person specification in the job description, and time at the end for you to ask any questions you have about the role or organisation. 

The next stage will normally consist of a face-to-face second interview, plus an exercise to assess your skills and experience in practice. However, an exercise can be planned either at the first or second stage. 

The hiring manager and the panel will take notes during your interview and use a scoring sheet, to score all candidates at the end. Our process is transparent, and you are assessed based on the criteria of the job specification. 


Our values

Watch the video. We love it and hope you do too!

Support requirements

We know that there are many things we could do to make candidates feel more welcome and comfortable, either when applying or attending an interview, so if there is anything we can do, please get in touch at personnel@WSUP.com.

After your application or interview

You will hear from us at every stage, and we are also happy to give feedback to anyone who is shortlisted for interview. Unfortunately, we do get many applications, so we are unable to respond to all feedback requests, but you will certainly hear whether your application has been successful or not.