New water services bring hope to Ngwenya community in Livingstone

Themes: Non-revenue water Water
Countries: Zambia Zambia-local

The Ngwenya community in Livingstone is witnessing a significant transformation as new water connections being established by WSUP Zambia and the Southern Water and Sanitation Company (SWSC) will enable them to access clean and safe water.

The partnership between WSUP and SWSC seeks to provide clean water to this low-income community, which has long struggled with unreliable and unsafe water supply.

Through the generous support of the Pictet Group Foundation, the project focuses on establishing new water networks and repairing existing old and damaged infrastructure, thereby expanding access to clean water and reducing water loss—a critical challenge for water security in the drought-prone city.

“Access to clean water is a fundamental human right, and this project is a major step towards improving the quality of life for the residents of Ngwenya. We remain committed to working with SWSC to ensure that this community receives the reliable water services they desperately need,” said Engineer Reuben Sipuma, Senior Country Manager/Regional Policy and Regulatory Lead, WSUP Zambia.

The key components of the project include:

  • Repairs to ageing pipes and leaks: Addressing the existing water network’s numerous leaks and deteriorated pipes to ensure water reaches the intended households.
  • Innovative technology implementation: Introducing real-time water pressure monitoring and leak detection technology to promptly identify and fix issues, reducing water wastage.
  • Improved metering and billing accuracy: Enhancing the accuracy of water meters and billing systems to ensure efficient revenue collection is crucial for the sustainable operation of the utility and water supply system.
  • Staff training: Providing SWSC staff with comprehensive training on advanced leak detection and repair techniques to maintain the water network effectively.

With an existing network that is so old and leaky that no water sometimes reaches the taps, this initiative extends the water network into low-income and peri-urban areas without existing connections.

This substantial improvement in water delivery is envisioned to have a direct and tangible impact on the health and well-being of the Ngwenya community.

By leveraging infrastructure improvements and technological advancements, WSUP and SWSC are creating a model to facilitate a more sustainable and reliable water supply system for more people in Livingstone and beyond.

Residents of Ngwenya community in Livingstone