Connecting low-income communities to vital services

WSUP has been working with the water utility Águas da Região de Maputo (AdeM) and asset owner Fundo de Investimento e Património de Abastecimento de Água (FIPAG) to extend water supply networks in seven bairros from the main water network. 

This work has provided water network extensions through household connections and water metering of six new district‐metered‐areas (DMAs), which is when a supply network is divided up into zones for better management and oversight. Establishing DMAs enables water utilities to monitor water budgets and so understand water losses, so that they can be addressed.

Key to the success of our work has been the involvement of community-based organisations, who have taken on the responsibility of liaising between the utility and local residents, helping households manage their bills and maintain their facilities.

For Felisberta Chiziane, this improved water access means she can build her own home.

“Access to water was an essential part of building our home. Otherwise, we would have to buy water from private providers which is expensive”, says Felisberta.

Faustina Boachie, Ghana Water Company

Supporting small scale operators in the peri-urban areas

In the peri-urban areas where the main water network does not reach, private small-scale operators manage small sections of the water supply network.  WSUP has helped them to  improve their coverage and the level of service they provide to their customers in underserved areas. 

Extended water access can be life-changing for low-income residents like Nélia António, a 30-year-old single mother from Maputo.

“Our lives changed with this water storage here. We can fetch water near our homes and use it to cook, do laundry and clean our toilets,” says Nélia.

Faustina Boachie, Ghana Water Company

Empowering women and girls

WSUP was careful to ensure that women and girls were included at every stage of the programme with access to training and employment opportunities. Some were involved in door-to-door surveys, some were employed by contractors to install pipes, while others through the different activities have become increasingly involved and knowledgeable about water supply issues in their respective districts, giving them greater potential to obtain future jobs in this area.