Tackling water losses

WSUP is currently focusing on two low-income neighbourhoods in the southern city of Livingstone – Ngwenya and Messenger – home to over 16,000 people.

Part of WSUP’s approach is to make sure that the utility – in this case, Southern Water Supply & Sanitation Company – is financially viable. This enables it to reinvest in repairing and extending its network. Working closely with the utility we are tackling water loss by repairing the infrastructure, using smart technology to monitor and manage water pressure in the system ensuring continuous supply, improving metering, billing accuracy and collection, and training utility staff to detect and address leaks in the system. 

This includes rehabilitating the main pipeline that supplies the area to ensure it has enough capacity to serve areas at a higher altitude and focusing on areas that are currently unserved.

Improved network management will result in increased hours of supply of good quality water as well as ensuring there is more water in the system to benefit a wider area.


Kennedy Mpundu, a resident in the southern city of Livingstone

Feeling the effects of climate change

In Livingstone, southern Zambia, a long-lasting drought has wreaked havoc on water services. The utility responsible for providing water in the region, Southern Water & Sewerage Company, has seen five sources of water dry up completely.

Kennedy Mpundu, a resident in the southern city of Livingstone, said: 

“We get water for about five hours in a day and sometimes less, we have experienced very little rainfall in some years… During such times I have had to reduce the size of my vegetable garden or do away with it completely so that I save water.”