by WSUP Communications | Feb 16, 2026 | Case Study, News
What does it take for a water utility to put low-income communities at the centre of service delivery? In Naivasha, Kenya, the answer is clear: strong leadership, long-term partnerships, flexible funding – and a relentless focus on equity. WSUP’s new Topic Brief,...
by Michelle Anekeya | Jul 29, 2024 | News
By Philip Oruoch As part of its partner institutional capacity building, WSUP Kenya facilitated a training session on effective customer service delivery for representatives from the Nairobi City Water and Sewerage Company (Nairobi Water) Informal Settlements Region...
by Michelle Anekeya | May 20, 2024 | News
WSUP Kenya has been awarded a co-funded grant by The Stone Family Foundation and VOx Impuls to validate and strengthen the delegated management model to increase access and develop the capacity of water service providers. The project began in April 2024 and will run...
by Polly Markandya | Mar 8, 2024
Kihumuro Josephine is a Civil Engineer currently working at the Central Umbrella of Water and Sanitation in Uganda. Here she describes her role providing leadership in a utility setting including training teams to carry out NRW reduction improvements at the scheme...
by Michelle Anekeya | Feb 26, 2024 | News
Water and Sanitation for Urban Populations (WSUP) and the Eastern and Southern Africa Water and Sanitation Regulators Association (ESAWAS) have renewed their partnership to enhance the sustainability of water and sanitation utility operations in an effective...
