Designing effective contracts for small-scale service providers in urban water and sanitation

Themes: Market development Planning Regulation Utilities
Countries: Kenya Madagascar Mozambique

Extending water and sanitation services to the urban poor will often involve contractual relationships between small-scale entrepreneurs and municipalities or utilities. This Topic Brief draws on WSUP’s experience in the African Cities for the Future (ACF) programme to illustrate ways of dealing with the challenges that arise when developing this type of contract, providing practical guidance for programme managers on issues including contract enforcement.