Our team

Get to know the WSUP team—a diverse group of colleagues who care deeply about making urban water and sanitation services more inclusive and resilient, while building a supportive and rewarding place to work.

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Lisa Williams

Senior International People & Support Manager

Lisa Williams

Senior International People & Support Manager

Lisa joined WSUP in July 2023 as People & Support Manager, overseeing global business operations. She is a qualified HR professional with more than 15 years of operational experience in the charity sector. She currently holds the role of Senior International People & Support Manager.

Claire Grisaffi

Senior Researcher & Learning Specialist

Claire Grisaffi

Senior Researcher & Learning Specialist

Claire Grisaffi is a chartered civil engineer with 20 years of experience in the water and sanitation sector. She began her career in engineering consultancies before transitioning to the development sector in 2008. Since then, she has worked as a water and sanitation specialist and programme manager for the Red Cross, World Bank, and various INGOs. Claire joined Water & Sanitation for Urban Populations (WSUP) in 2017, initially serving as Programme Director for Madagascar and Zambia before becoming Task Force Director. She currently works part-time as a Senior Researcher & Learning Specialist, alongside pursuing a PhD at Cranfield University focused on the regulation of faecal sludge emptying and transport services.

Phanuel Michelo

Finance Controller

Phanuel Michelo

Finance Controller

Phanuel Michelo bio

Patrick Mumba

Finance & HR Assistant

Patrick Mumba

Finance & HR Assistant

Patrick brings a robust background in financial management, payroll systems, compliance, and administrative support. His experience with organisations like Sahrc Zambia, Maryland Zambia, and the LHRF Foundation has enabled him to help design and operationalise finance and HR systems, providing WSUP Zambia with a solid foundation to build upon. When he’s not crunching numbers, Patrick loves getting outdoors, whether it's hiking around the outskirts of Lusaka or trying his hand at weekend gardening projects.

Wakeel Noibi

Senior Management Accountant

Wakeel Noibi

Senior Management Accountant

Wakeel is WSUP's Senior Management Accountant.

Md. Bablu

Driver

Md. Bablu

Driver

Md. Khalilur Rahman

Office Assistant

Md. Khalilur Rahman

Office Assistant

Md. Motiar Rahman Sarder

Assistant Project Officer

Md. Motiar Rahman Sarder

Assistant Project Officer

Md. Rayhan Uddin Dihan

Assistant Project Officer

Md. Rayhan Uddin Dihan

Assistant Project Officer

Md. Shahed Uddin Thakur

Assistant Project Officer

Md. Shahed Uddin Thakur

Assistant Project Officer

Md. Tanvir Hosen Sardar

Assistant Project Officer

Md. Tanvir Hosen Sardar

Assistant Project Officer

Mohammad Fahim Sayeed

Senior Monitoring and Evaluation Officer

Mohammad Fahim Sayeed

Senior Monitoring and Evaluation Officer

Mohammad Fahim Sayeed is a specialist in project monitoring, evaluation, and impact assessment, with over four years of experience across a wide range of development sectors. His work has spanned projects in women’s empowerment, climate change, child protection in emergencies (CPiE), rural justice, gender equality, food security, and migration. Since joining WSUP in 2023 as a Monitoring and Evaluation Officer, Fahim has played a key role in coordinating monitoring activities and leading report writing efforts in Bangladesh. He now serves as Senior Monitoring and Evaluation Officer. Prior to WSUP, Fahim worked as a Senior Research Officer at DM WATCH, a Pedagogical Affairs Officer at FAOU, and an Intern at BRAC. He holds both an M.S.S. and a B.S.S. in International Relations from the University of Chittagong. In addition, he has earned various licenses and certifications, including a diploma in the French language.